It is absolutely possible to de-escalate anyone at any time, place or in any situation. This workshop will identify principles that form the basis of effective techniques in mastering the art and science of crisis interventions and de-escalation. Participants will learn how to establish positive interactions and rapport, avoid roadblocks while communicating with individuals in crisis, and learning how their reaction determines the effectiveness to manage the situation.
When registering, please be sure to include
If this information does not apply to you, please
CEU Certificates will be provided at the conclusion of the workshop as long as you were pre-registered
As per the NYSED, participants must be present for the entire workshop in order to
*ALPHA does not provide refunds for missed trainings. Please contact Amanda Cioffi